|TSP Name:||Great Basin Gas Transmission Company|
|Critical Notice Indicator:||Y|
|Notice Status Description:||Supersede|
|Notice Type:||Customer Service Update|
|Posting Time:||09:06 AM|
|Notice Effective Date:||10/11/2021|
|Notice Effective Time:||09:06 AM|
|Notice End Date:|
|Notice End Time:|
|Prior Notice Identifier:||3567|
|Required Response Indicator:||4|
|Response Time:||12:00 AM|
|Subject:||Customer Activity Access Change Effective October 25, 2021|
Effective October 25, 2021, Great Basin Gas Transmission Company will be implementing a new identity and Customer Activity access management platform, Okta. To prepare for Okta, Great Basin will be retiring the current shared accounts used for access to Customer Activities and moving to individual log in user IDs and passwords.
The Okta platform will update and improve our cybersecurity infrastructure to provide safe and reliable access to Great Basin applications and data. With this change, multifactor authentication (MFA) for external user access to Great Basin’s Customer Activities portal will also be implemented.
To avoid disruption of access to Great Basin Customer Activities, please fill out the information in this fillable forrm https://greatbasingtc.com/GBGTC_Activities/GBGTC_Customer_Activities_Request.pdf and email to GreatBasin.GasDispatch@swgas.com by October 19, 2021.
Multiple users from the same company may fill out a single form with information for all users.
Please contact the Great Basin Gas Transmission Company Scheduling Department at (702) 876-7332 or (800) 314-4843 with any questions regarding the information in this notice.