Great Basin
TSP Name:Great Basin Gas Transmission Company
TSP:606688679
Critical Notice Indicator:Y
Notice Status Description:Supersede
Notice Type:Customer Service Update
Posting Date:10/11/2021
Posting Time:09:06 AM
Notice Effective Date:10/11/2021
Notice Effective Time:09:06 AM
Notice End Date:
Notice End Time:
Notice Identifier:3569
Prior Notice Identifier:3567
Required Response Indicator:4
Response Date:10/19/2021
Response Time:12:00 AM
Subject:Customer Activity Access Change Effective October 25, 2021


Notice Text:

Effective October 25, 2021, Great Basin Gas Transmission Company will be implementing a new identity and Customer Activity access management platform, Okta. To prepare for Okta, Great Basin will be retiring the current shared accounts used for access to Customer Activities and moving to individual log in user IDs and passwords.

The Okta platform will update and improve our cybersecurity infrastructure to provide safe and reliable access to Great Basin applications and data. With this change, multifactor authentication (MFA) for external user access to Great Basin’s Customer Activities portal will also be implemented.

To avoid disruption of access to Great Basin Customer Activities, please fill out the information in this fillable forrm  https://greatbasingtc.com/GBGTC_Activities/GBGTC_Customer_Activities_Request.pdf and email to GreatBasin.GasDispatch@swgas.com by October 19, 2021.

Multiple users from the same company may fill out a single form with information for all users.

Please contact the Great Basin Gas Transmission Company Scheduling Department at (702) 876-7332 or (800) 314-4843 with any questions regarding the information in this notice.